Refunds

Discussion in 'Men’s Basketball' started by fkubacak, May 7, 2021.

  1. fkubacak

    fkubacak 100+ Posts

    Bought season tickets and was wondering if they were going to refund any of the price due to not allowing anyone in the arena? Haven't seen anything anywhere.
     
    Last edited: May 7, 2021
  2. STHAustin

    STHAustin 250+ Posts

    I had women's basketball season tickets and was wondering the same thing. I emailed the ticket office three times with no response. So yesterday I tried the women's basketball office. We'll see...
     
  3. fkubacak

    fkubacak 100+ Posts

    Good point it affected the women's program as well as the men's.
     
  4. STHAustin

    STHAustin 250+ Posts

    After three emails to the ticket office and two emails to the women's basketball address shown on the website, I finally got a response from women's basketball. In a nutshell, they don't know. Passed it off to the ticket office, and hope to learn something soon.
     
  5. fkubacak

    fkubacak 100+ Posts

    Thanks for the info, got a call late yesterday from the ticket office reminding me of the due date for football renewals. While on the phone asked him about refund for men’s basketball games. As he was directly involved with football said he wound check and email me the results. The following is the reply.

    For refunds on the cancelled basketball games, a decision has not been reached yet. But your information has been added to the list of people interested in refunds so you will receive updates on it later.
     
    • Agree Agree x 1
  6. Sangre Naranjada

    Sangre Naranjada 10,000+ Posts

    Very quick to request and accept your money.

    Not so quick to give It back. Unsurprising.
     
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  7. STHAustin

    STHAustin 250+ Posts

    FYI - I got a refund on my credit card from Texas Athletics on August 9th. I didn't get an email from them, but I assume it was for the Covid women's basketball games we weren't allowed to attend.
     

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