Wireless router problem

Discussion in 'Horn Depot' started by The Hedgehog, Aug 16, 2007.

  1. The Hedgehog

    The Hedgehog 100+ Posts

    Just purchased a Linksys WMP54G wireless adapter for a desktop running winxp sp2. the adapter seems to have installed fine and is recognized in the device manager as working. However, when i try view available wireless networks, nothing comes up. I've got two other computers that use the router just fine and can actually pick up my neighbors linksys router from the others, but nothing from the new adapter.

    I've tried searching thru google to come up with a fix but nothing and linksys customer support is worthless scripted bs. any thoughts from this crowd before it gets returned?
     
  2. Mr.Wizard

    Mr.Wizard 1,000+ Posts

    What kind of computer/

    Is the router "hidden"?

    Google it out, I had the same issue with a Dell laptop.

    Friend in town tried to connect, but nothing worked.

    Then I remembered, the wireless was set to a hidden network.

    We googled around and found it.
     
  3. zork

    zork 2,500+ Posts

    you need to access the router itself. this to see how the settings are set up, to see what kind of security is enabled or not.

    some wireless routers have WEP enabled. this means you need to have the wep key entered into your wireless connection setup for it to work. Further, some also have the actual MAC address for each wireless device that will have permission to use the connection by the router.

    Of course some have no security enabled.

    So, check to see what kind of connections the router will accept. Do this by using the ip address of the admin program and find the default username and password to allow you to see them.(likely found in the manual)

    good luck. btw, my wireless router uses 198.168.1.1 as the access ip address to configure the router. yours will likely have a similar one too.
     
  4. The Hedgehog

    The Hedgehog 100+ Posts

    i use wpa security, no mac filtering. the router should still show up in the "available networks" and then ask for the code to connect right? i can't even see the router.
     
  5. zork

    zork 2,500+ Posts

    what address does the directions/manual say the router uses to access the admin program? that is the place to start.

    is your wireless adapter compatible with the 54G standard? I can't remember which standards from the older cards are compatible with that standard.

    Finally, is there a tech support line linksys?

    edit> Sorry, I misread your initial post. your new device is just an adapter, I had thought it was a router.
    try this:

    click "start
    click "my network places"
    click on the left menu panel: "set up a wireless network...."
    click "next"
    click the radio button next to: "set up a new wireless network"
    input the ssid of the network in the field, keep teh auto assign selected,(I think this is right, for sure click teh WPA checkbox below too)

    I think that is all I did to get mine to work.

    Then I went and secured it from teh router by limiting the access by MAC address to my 4 wireless devices.
     
  6. The Hedgehog

    The Hedgehog 100+ Posts

    i just went thru and played with the router admin stuff, turned off all security, etc. nothing worked. linksys cust support didn't get me anywhere.

    Its a g router, and i've never had any problems connecting to it from other computers. in fact i bought the linksys to replace an Ativa usb wireless adapter that was getting a weak signal. Figured the installed higher end adapter would be better, guess not. Its not just signal strength either, as i set it up about 10 feet from the router to try and get it to work.
     
  7. zork

    zork 2,500+ Posts

    see above post,edited while you typed the last steps.

    Do you have a firewall set up? that can cause issues too.
     
  8. The Hedgehog

    The Hedgehog 100+ Posts

    no firewall, may just be a bad adapter...
     
  9. Dr Fear

    Dr Fear 500+ Posts

    Did you attach the antenna to the network adapter in your computer? (Easy to forget)

    Why don't you just use a hard wire if it is only 10 feet?
     
  10. zork

    zork 2,500+ Posts

    go to a command prompt:

    start, run ,type: command, press enter

    type: ipconfig /all

    see what it says for your wireless adapter, is that connection running dhcp? is the ip address similar to the ip address of teh other machines that are functioning with this same router?(find out by typing from the command prompt of the other machines that work)

    for instance:

    198.168.1.1 is my router, my computers typically are 198.168.1.2 or .3 or .4 or .5 . with a 255.255.255.0 subnet mask

    if all of that looks reasonable, then from the next line on your command prompt that is already open, type:

    ping 198.168.1.1 or whatever your rounter ip address is.

    if dhcp is enabled and you can't ping your router another step is to do this:

    type: ipconfig /release

    then

    type ipconfig /renew

    then

    type: ipconfig /all

    this last one to see if your settings have changed since you asked the wireless rounter to reset your ip address.(this assuming dhcp is set up)

    if dhcp is not set up you can change the radio button to dhcp from your network settings, tcpip properties.

    you have to be able to ping your router from your wireless machine before you can get beyond it.

    I was looking through an amazon.com reader feedback for a card similar to what you got and it mentioned a linksys sw that might have been installed? can you look through that to see if it has any way to check the status of the card? does the card have what they call a link light or lights? this is usually a green steady light for connection and then a blinking light for activity or data transferring.



    edit: sw above means software. [​IMG]
     
  11. The Hedgehog

    The Hedgehog 100+ Posts

    it was only 10 feet to test the new adapter. hardwiring isn't a permanent solution. and the antennae is connected.

    zork - i tried pinging the router but it can't see the router. i can't get an ip address because it doesn't see the router. in other words, when i "view available networks" there are no available networks. that's the kicker, b/c i know enough about this stuff to work around most problems once a network is identified.
     
  12. crazyhornsfan

    crazyhornsfan 25+ Posts

    I'd say it's an issue with the hardware. Try reinstalling the drivers, or move it to a different PCI slot.
     
  13. TexasDan

    TexasDan 100+ Posts

    Wierd issue.

    Just a thought...

    Open up a run box and type in " services.msc " and look for " Wireless Zero Configuration ".

    This Windows util loves to control your 802.11 adapters and sometimes doesn't play nice.

    Disable it and try refreshing your network list with the manufacturers configuration utility (generally right clicking the wireless symbol in your taskbar (not the wireless adaptor symbol) and selecting the congiuration option)
     
  14. flyingdoggystyle

    flyingdoggystyle 100+ Posts

    I just glanced through the post so this may already have been covered...

    Sometimes my system drops my wireless connection and just refuses to reconnect. I end up going back to the router and enabiling SSID broadcast. I would start there. No security, change your SSID to something distinct so you will recognize it, and restart your computer (the one you are trying to connect to the wireless router).
     

Share This Page