QuickBooks Online

Discussion in 'Horn Depot' started by Dionysus, Apr 15, 2020.

  1. Dionysus

    Dionysus Idoit Admin

    Anyone here using QBO?

    We recently switched my wife’s small business over from Freshbooks, and there is one thing they have done in QB that I don’t understand.

    They used to allow custom sales tax setup so, for example, you could make sure that each invoice adds 6.25% for the state, and 2% for local (Houston) tax, and get your 8.25% final sales tax.

    Now, QB won't let you decide what you are supposed to charge for sales tax. They “help” you out by auto-calculating this, and it does it wrong. We are pushing invoice data over from another system (Jobber) and the 8.25% is on the invoice. The invoice gets paid, it syncs with QB, but in QB it does not recognize the local 2% rate.

    QB support is worthless.
  2. AC

    AC 2,500+ Posts

    I use QBO. We calculate sales tax each time but my transactions are high with 50% under an exemption certificate. Once the online store starts that will change.

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