Sh!t happens. Who knows whether this was Samusung's fault or lack of testing the upgrade but kudos to Trump to at least stem the movement of the conspiracy theorists in the torch and pitchfork march towards the FBI headquarters.
Here is a story detailing the problem that resulted in the lost texts. I doubt this will stop the conspiracy theorists from claiming malfeasance for years though. This will consistently be cited and implied that the FBI was protecting Stzrok.
From the article, this seems like and FBI telecom team issue, not Samsung:
Last edited: Jan 24, 2018